For several days I have been unable to see this web site. I thought it was down, but other people could see it and my hosting company, Pair.com, couldn’t find anything wrong. After a few conversations with Pair support, I tried my local service provider, Comcast. They said they would never block an individual site a wouldn’t even create a ticket. Comcast sent me to Apple. By the time I was finished talking with Apple, I had no Internet service at all.
To try to recover my internet connection, Apple support had me reinstall Leopard using something called Archive and Install. I’ve never used that install option and had no idea what was going to happen to me. That was the start of the terrible, horrible, awful, really bad day. (While waiting 3 hours for Leopard to install, I dragged out an old computer and found that I did have internet service, although I still couldn’t bring up this web site. So I called Comcast again and they finally opened a ticket. Maybe they did something, because here I am using the site.)
The archive type of Mac OS install turned out to be a horrible mistake. Everything disappeared. I had to call Apple again to find out what to do. And the solution for getting things back out of the archive and replaced where belonged was only partial. I had to reinstall software and spent a good 16 hours trying to recover to the point where I could work again. And the reinstalled software is, of course, missing any updates and fixes.
I don’t cry easily, but seeing what using the archive install of Leopard did to me made me want to cry. Why the hell does Apple even have such a terrible, horrible, awful installation option?